Banquet Operations Manager Rashid Benali
Banquet Operations Manager
[email protected] | (702) 555-0826 | Las Vegas, United States
Profile
Banquet operations manager for a 620-room resort and casino with 28,000 square feet of function space, delivering $6.4M in banquet and catering revenue across roughly 740 events a year. Run a core team of 22 with a flexible pool of 60 on-call banquet servers, and hold banquet labor at 26 percent of banquet revenue through a convention season with two citywide events. Nevada alcohol education card and certified food protection manager, and the manager on duty for the beverage floor plan at all large events.
Work Experience
03/2022 - Present, Banquet Operations Manager, Cascabel Resort & Casino, Las Vegas, United States
- Deliver $6.4M in banquet and catering revenue across roughly 740 events a year in 28,000 square feet of function space at a 620-room resort and casino.
- Run a core team of 22 with a flexible pool of 60 on-call banquet servers, including the convention season staffing plan.
- Held banquet labor at 26 percent of banquet revenue through a season with two citywide events.
- Own function sheet execution with the banquet chef and the beverage floor plan for all large events.
- Reduced event setup overtime by 19 percent over three quarters by resequencing turnover between the ballroom and the meeting rooms.
06/2019 - 02/2022, Banquet Captain, Cascabel Resort & Casino, Las Vegas, United States
- Led floor teams of up to 40 servers on plated dinners to 900 covers.
- Trained new banquet servers on service standards, beverage control and allergen communication.
Education
08/2015 - 05/2019, Bachelor of Science, Hotel Administration, University of Nevada, Las Vegas, Las Vegas, United States
Coursework in food and beverage management, hospitality accounting and convention and event management.
Skills
Banquet function sheets and event delivery, 90
Convention season staffing, 85
Banquet labor percentage, 80
Beverage floor plans and bar staffing, 80
Plated and buffet service at volume, 90
Alcohol awareness compliance, 85
Delphi for event sales, 70
Micros Simphony, 75
ADP workforce management, 70
Microsoft Excel, 70
Languages
English, native
Arabic, native
French, intermediate
Certificates
01/2024, Nevada alcohol education card, Certified alcohol awareness program under Nevada Revised Statutes 369.630
Required within 30 days of hire for anyone selling or serving alcohol in counties of 100,000 residents or more.
05/2024, Certified Food Protection Manager, Program accredited by the ANSI National Accreditation Board under the Conference for Food Protection standard
Current to 2029. Satisfies the person in charge requirement in the FDA Food Code.
Summary
A food and beverage director resume is a two page document describing a department rather than a restaurant: the outlets under one roof, banquet and catering revenue, beverage cost percentage and the leaders who report to you. This guide gives you three adaptable versions, the licensing a venue holds, and current Bureau of Labor Statistics pay and outlook for food service managers.
Food and Beverage Director resume examples by experience level
A food and beverage director resume is a two page document describing a department, not a restaurant: every outlet under one roof, the banquet and catering revenue attached to them, the beverage cost you hold across all of it, and the department heads who report to you.
That is the distinction an area vice president reads for. Plenty of applicants for a director post are very good restaurant managers who have run one room well, and the job on offer is different in kind: a portfolio, with outlets competing with each other for labor, a banquet operation that behaves like a manufacturing business, a beverage program carrying licensing risk, and four or five leaders who need managing rather than supervising. In short, your resume has to show you carried the whole shape, not the largest piece of it.
Resume guide for a food and beverage director resume
To start, this guide and the corresponding food and beverage director resume example will cover:
- First, how to write a food and beverage director resume, section by section
- Then, why the outlet portfolio belongs above everything else on the page
- Also, three adaptable summaries: banquet manager, assistant director and director
- How to write beverage cost, banquet revenue and the license the venue holds
- Finally, what the job market looks like and what you can expect to earn
How to write a food and beverage director resume
Overall, use six sections: contact header, summary, the portfolio, leadership experience, commercial results, and credentials with systems. In general, two pages is normal at this level and nobody will penalize you for it, provided the second page is evidence.
The order is deliberate. The portfolio sits near the top because it is the only thing that establishes your level. After all, director is a title that covers a 120-room select service hotel with one restaurant and a resort with nine outlets, a convention floor and 430 staff, and a reader cannot tell which you are from the word alone.
| Section | What it is answering | Where it goes |
|---|---|---|
| Summary | How big a department has this person actually carried? | Top, four lines |
| Portfolio | Outlets, rooms, function space, revenue, headcount | Its own block near the top |
| Leadership experience | What moved, and who reported to them while it did? | Reverse chronological, with numbers |
| Credentials and systems | Licensing, food safety, and the property systems | Below education, with dates |
Count the outlets and the reporting line in the same sentence
Two numbers establish your level faster than any paragraph: how many outlets you carried, and how many salaried leaders reported to you.
"Director of Food and Beverage for a 1,480-room resort: 9 outlets, 62,000 square feet of function space, $48M in annual food and beverage revenue, 430 staff and 5 direct reports including the executive chef, the banquet chef, the director of outlets, the beverage manager and the executive steward."
That sentence tells an area vice president your scale, your span and your structure at once. It also quietly answers the question they ask about every internal promotion candidate, which is whether you have ever managed people who manage people.
Run the finished file through the ATS resume checker before you apply. Hotel groups and gaming operators put every application through a system first.
Choosing the best resume format for a food and beverage director resume
As a rule, use reverse chronological order, two pages, with a portfolio block that sits outside the chronology.
Break the block out because outlet detail is unreadable inside bullet points. That is because six outlets with seats, covers and revenue each become a wall of text in a job entry and a clean table on their own. Put the table near the top, then let the experience section carry what you changed rather than what you had. Avoid two-column layouts, headshots and graphics: large operators parse applications before a human opens them, and a director-level file that fails parsing never reaches the shortlist.
Include your contact information
| ✅ Right | ❌ Wrong |
|---|---|
| Rashid Benali | Rashid Benali |
| Director of Food and Beverage, Resort and Gaming | Hospitality leader with a passion for exceptional service |
| Nevada alcohol education card, current. Certified food protection manager. | Fully certified in all required areas |
| (702) 555-0826, [email protected], Las Vegas, NV | (702) 555-0826, [email protected] |
Next, put the alcohol card and the food protection certification in the header. In a licensed venue those two lines decide whether you can be scheduled at all, and a recruiter should not have to reach page two to find them.
Make use of a summary
Then write four lines: the property type, the portfolio, the commercial result, and the span of leaders reporting to you.
Banquet operations manager for a 620-room resort and casino with 28,000 square feet of function space, delivering $6.4M in banquet and catering revenue across roughly 740 events a year. Run a core team of 22 with a flexible pool of 60 on-call banquet servers, and hold banquet labor at 26 percent of banquet revenue through a convention season with two citywide events. Nevada alcohol education card and certified food protection manager, and the manager on duty for the beverage floor plan at all large events.
Assistant director of food and beverage for a 620-room resort and casino running six outlets, in-room dining and banquets at $21M in annual food and beverage revenue with 210 staff. Took beverage cost from 24.1 percent to 21.4 percent in four quarters by rebuilding the pour list, introducing weekly par counts at three bars and moving the wine program to a by-the-glass preservation system. Deputise for the director across all outlets and own the department's scheduling and forecasting.
Director of food and beverage for a 1,480-room resort with nine outlets, 62,000 square feet of function space and $48M in annual food and beverage revenue, leading 430 staff and five department heads. Grew banquet and catering revenue from $16.1M to $19.4M across two years while holding beverage cost at 21.4 percent and department payroll at 34 percent of food and beverage revenue. Accountable to ownership for the department profit and loss statement, the capital plan and the property's liquor licensing obligations.
Right vs wrong: the same food and beverage director summary, twice
| ✅ Right | ❌ Wrong |
|---|---|
| Director of food and beverage for a 1,480-room resort with nine outlets and $48M in annual revenue. | Senior hospitality leader with extensive multi-outlet experience. |
| Grew banquet and catering revenue from $16.1M to $19.4M across two years. | Drove significant growth in the banquet and events business. |
| Lead five department heads including the executive chef and the beverage manager. | Managed large teams across all food and beverage operations. |
In practice, the right column gives an area vice president a scale, a span and a trend in three lines. By contrast, the left column gives them adjectives they have read on every other file that week.
Outline your food and beverage leadership experience
Property, company, city, rooms and dates. Then the portfolio line, then four to six bullets. At director level, however, the bullets should be about decisions, not duties, and each one needs a number.
| Instead of | Use |
|---|---|
| Oversaw all food and beverage operations | Led 9 outlets, in-room dining and banquets at $48M annual revenue with 430 staff |
| Managed the banquet department | Grew banquet and catering revenue from $16.1M to $19.4M across two years at an $86 per-person average |
| Controlled beverage costs | Took beverage cost from 24.1 percent to 21.4 percent in four quarters through pour list and par count changes |
| Developed the team | Promoted 3 outlet managers into assistant director roles and cut salaried turnover to 9 percent |
| Improved guest satisfaction | Raised the property's food and beverage satisfaction index from 78 to 85 across four quarters of brand survey data |
| Worked with the executive chef | Rebuilt the menu engineering cycle with the executive chef, lifting outlet contribution margin 2.6 points |
Director of Food and Beverage, Alderay Grand Resort, Las Vegas, NV, June 2022 to Present
1,480 rooms, 9 outlets, 62,000 square feet of function space, $48M annual food and beverage revenue, 430 staff, 5 department heads reporting.
Own the department profit and loss statement, the annual operating budget and a rolling three-year capital plan covering outlet refits and kitchen replacement.
Grew banquet and catering revenue from $16.1M to $19.4M across two years by repricing the per-person catering menu, adding a second beverage package tier and moving small meetings onto a self-service booking path.
Held beverage cost at 21.4 percent across the portfolio while opening a new lounge, using weekly par counts at every bar and a pour list rebuilt around 22 house spirits.
Held department payroll at 34 percent of food and beverage revenue through a convention season with three citywide events by moving to a shared on-call banquet pool across outlets.
Lead the executive chef, banquet chef, director of outlets, beverage manager and executive steward, and chair the weekly forecast meeting with revenue management and sales.
Accountable for the property's liquor licensing obligations, including alcohol awareness compliance for every employee who sells or serves.
The portfolio: outlets, banquet revenue and beverage cost
In fact, this is the section that makes a director resume a director resume, and it is where most applicants understate themselves badly by burying six outlets inside one bullet.
Give the portfolio as a table. As a result, a reader can price it in seconds, and it makes the rest of the page shorter.
Property: 1,480 rooms, 62,000 square feet of function space, $48M annual food and beverage revenue, 430 staff.
Outlets: signature steakhouse, 168 seats, 240 covers a day. All-day cafe, 210 seats, 900 covers a day. Lobby lounge, 120 seats plus 40 on the terrace. Pool bar and grill, seasonal, 260 seats. Noodle bar, 74 seats. Three-meal buffet, 320 seats. In-room dining, 24 hours. Employee dining room, 1,100 meals a day.
Banquets and catering: 62,000 square feet across a ballroom, 14 meeting rooms and two outdoor venues. $19.4M annual revenue, roughly 1,900 events a year, $86 per-person average.
Cost lines held: food cost 30.2 percent, beverage cost 21.4 percent, department payroll 34 percent of food and beverage revenue.
Reporting line: executive chef, banquet chef, director of outlets, beverage manager, executive steward.
Banquet revenue and beverage cost by outlet
Banquet revenue deserves its own line because it behaves nothing like outlet revenue. Outlets are demand-led and priced per cover; banquets are contracted in advance, priced per person, and delivered against a function sheet agreed weeks earlier. A director who has grown banquet revenue usually did it by changing the price structure, the package tiers or the booking path rather than by serving more people, so say which. Give the annual figure, the event count and the per-person average, because the per-person average is what a sales director asks about first.
Beverage cost is the other number that separates this page from a restaurant manager's. For example, at a single restaurant, beverage cost is one line. Across a portfolio, however, it is four or five different businesses: a steakhouse wine list running above 30 percent, a pool bar running near 18, a lounge somewhere between, and banquet bars that move with the package mix. Therefore, give the blended figure, then say which programs sit behind it. "Beverage cost 21.4 percent blended, with wine at 32 percent, spirits at 17 percent and beer at 22 percent" tells a reader you actually manage it rather than receive it.
Food and beverage director licensing duties
Then write the licensing, because at director level it is genuinely part of the job. Liquor licenses in Nevada's largest county are issued by the Clark County Department of Business License through its Liquor and Gaming Division, which treats them as privileged licenses: applicants go through criminal background and financial investigations conducted by the department and the Las Vegas Metropolitan Police Department, and key employee forms form part of the application. Also, if your name has appeared on that paperwork, say so, because it is a much stronger claim than "ensured compliance with alcohol regulations".
Staff-level licensing sits underneath it. Nevada Revised Statutes 369.630 requires the owner or operator of an establishment to ensure that a person hired to sell or serve alcoholic beverages, or to work as a security guard there, successfully completes a certified alcohol awareness program and obtains a valid alcohol education card within 30 days of being hired, in counties with populations of 100,000 or more and in smaller counties that have adopted the provision. Clark County is inside that requirement. Moreover, a director who has run compliance for several hundred card-holding employees through onboarding, renewals and a convention hiring surge has a real operational story, and very few resumes tell it.
Put the whole portfolio in one table with seats, covers and revenue. Give banquet revenue, event count and per-person average as separate figures. Blend your beverage cost and then break it into wine, spirits and beer. Name every department head who reports to you by role. State the license the venue holds and your part in the compliance for it.
Do not compress nine outlets into "multiple food and beverage venues", which is the single most common way applicants at this level undersell themselves. Do not quote total property revenue as if it were your department's. Do not claim a profit and loss statement you only contributed to. Do not put guest or employee names anywhere on the page. Do not leave the alcohol card and the food protection certification to the last line.
Build a snapshot of your key skills
Generally, list twelve to fourteen entries in four groups: commercial, operations, people, and systems. Also name the property systems by product; hotel and gaming recruiters search on them.
Commercial: Department profit and loss ownership, Menu engineering and outlet contribution margin, Banquet pricing and package design, Beverage program and pour cost, Capital planning and outlet refit, Forecasting with revenue management
Operations: Multi-outlet scheduling, Banquet function sheets and event delivery, In-room dining, Stewarding and sanitation programs, Opening and repositioning outlets
People: Department head leadership, Salaried succession planning, Union and collective agreement administration, Recruitment at volume for convention season
Systems: Micros Simphony, Delphi for event sales, Birchstreet purchasing, ADP workforce management, Microsoft Excel to pivot table level
List your education and certifications
Licensing and food safety first, then education. The Bureau of Labor Statistics Occupational Outlook Handbook gives a high school diploma or equivalent as the typical entry-level education for food service managers and less than five years of related work experience (BLS Occupational Outlook Handbook, May 2025 cycle, published 27 August 2026), but hotel and resort directors are usually hired on a longer operating record than that implies.
Nevada alcohol education card, certified program under Nevada Revised Statutes 369.630, current.
Certified food protection manager, examination accredited by the ANSI National Accreditation Board under the Conference for Food Protection standard, 2024, current to 2029.
Named on key employee documentation submitted to the Clark County Department of Business License, Liquor and Gaming Division, 2022 and 2024.
Bachelor of Science, Hotel Administration, University of Nevada, Las Vegas, NV, 2009.
If your route was operational rather than academic, write it as a progression with dates. Banquet server to captain to banquet manager to assistant director is a respected path in resort food and beverage, and it explains your numbers better than a degree does.
Choose the right layout and design
Above all, keep two pages, single column, 11 point type, a portfolio table near the top and no graphics. Then save as PDF and name the file for yourself and the property level you are targeting.
Indeed, the one design decision that matters is where the table sits. Put it immediately after the summary, so a reader who stops after twenty seconds has already seen your scale. In other words, everything after it is supporting evidence, read only by people who have decided you are the right size.
Food and beverage director job market and outlook
Notably, the Bureau of Labor Statistics counts hotel and resort food and beverage directors inside food service managers, an occupation dominated by restaurants.
| Measure | Value |
|---|---|
| Food service manager jobs, 2025 | 344,300 |
| Projected change, 2025-35 | 6 percent |
| Projected annual openings | ~38,800 |
| Typical entry-level education | High school diploma or equivalent |
| Typical related work experience | Less than 5 years |
| Median annual wage, May 2025 | $69,390 |
Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, food service managers, May 2025 wage data and 2025 to 2035 projections.
Three percent of the occupation, and the best-paid slice of it
Only 3 percent of food service managers work in traveler accommodation, against 55 percent in food services and drinking places, 31 percent self-employed and 2 percent in educational services (BLS Occupational Outlook Handbook, May 2025).
That 3 percent is the best paid group the Handbook publishes for this occupation: a median annual wage of $82,170 in traveler accommodation, against $79,450 in educational services and $65,060 in food services and drinking places (BLS Occupational Outlook Handbook, May 2025).
Two things follow. The pool of properties large enough to need a full food and beverage director is small, so the same few dozen operators in a market see the same candidates repeatedly and your portfolio table is what distinguishes you. And because the median already sits at the top of the occupation, the case for a higher number is made with department revenue, banquet growth and span of control, not with the title.
Where the jobs sit:
| Setting | Share of employment | Median annual wage (May 2025) |
|---|---|---|
| Food services and drinking places | 55 percent | $65,060 |
| Self-employed workers | 31 percent | Not published |
| Traveler accommodation | 3 percent | $82,170 |
| Educational services, state, local and private | 2 percent | $79,450 |
Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, May 2025.
What salary you can expect as a food and beverage director
For instance, the Bureau of Labor Statistics Occupational Outlook Handbook put the median annual wage for food service managers at $69,390, or $33.36 an hour, in May 2025, and the median in traveler accommodation at $82,170.
Those figures cover the whole industry, from a single-outlet select service hotel to a convention resort, so treat the traveler accommodation median as a floor for a genuine multi-outlet director rather than a target. Still, what moves the number is the portfolio: department revenue, outlet count, function space and salaried leaders reporting to you. For example, a director carrying $48M and five department heads sits in a different band from one carrying $6M and two.
Bonus matters as much as base here, and it is usually written against department profit, banquet revenue and a guest satisfaction index. That is the argument for putting all three on the page: a candidate showing two years of banquet growth and a held beverage cost negotiates against evidence the employer already uses internally.
Key takeaways for a food and beverage director resume
- First, lead with the portfolio table: outlets, seats, covers, function space and revenue.
- In addition, give banquet revenue, event count and per-person average as three separate figures.
- Blend your beverage cost, then break it into wine, spirits and beer.
- Likewise, name the department heads who report to you by role, not by number.
- Next, state the venue's licensing and your own part in the compliance behind it.
- Again, keep the alcohol card and food protection certification in the header.
- Finally, two pages, single column, table near the top, evidence after it.
Build your food and beverage director resume in 15 minutes with our AI resume builder.
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Pair it with a matching food and beverage director cover letter.
Food and beverage director resume questions, answered
How is a food and beverage director resume different from a restaurant manager resume?
Scope and structure. A restaurant manager resume is built on one unit and its prime cost. A director resume is built on a portfolio: several outlets, a banquet operation, in-room dining, employee dining, and a group of department heads. The cost lines are reported across the department rather than for one room, and the page has to show you have managed managers.
How many pages should a food and beverage director resume be?
Two. At this level a one-page file reads as a smaller job than the one being advertised, because the portfolio alone takes a third of a page. Three pages is too many. Use the second page for the portfolio detail, the commercial results and the certifications.
What if my property has only one outlet?
Write what the property has and lead with what scales. Function space, in-room dining, an employee dining room, a pool operation and a bar program are portfolio elements even in a small hotel. Then show progression: revenue growth, cost lines held, and any leader who reported to you. A director of a small property who writes precisely beats a director of a large one who writes vaguely.
Should I include guest satisfaction scores?
Yes if the property uses a brand or third-party survey, with the instrument and the period named. "Food and beverage satisfaction index from 78 to 85 across four quarters of brand survey data" is evidence. Bonus plans at this level frequently include a satisfaction component, so the number is one an employer already thinks in.
How do I write the licensing part without overstating it?
Describe your actual role in it. If you have been named on key employee documentation submitted to a licensing authority, say that and give the year. If your responsibility is staff-level compliance, describe that instead: Nevada Revised Statutes 369.630 requires an establishment to ensure that anyone hired to sell or serve alcohol obtains a valid alcohol education card within 30 days of hire in counties of 100,000 residents or more, so running that process through onboarding and renewals for a large department is a legitimate and specific claim.
Do I need a culinary background to become a food and beverage director?
No, and most directors do not have one. The path through banquets, outlets or beverage is at least as common as the path through the kitchen, and the executive chef is a peer who reports to you rather than a role you have to have held. What you do need is credibility on food cost and menu engineering, which is why those belong on the page alongside your beverage and banquet numbers.