Relief Doorman Ruben Castellanos
Relief Doorman
[email protected] | (718) 555-0862 | Brooklyn, United States
Profile
Relief doorman with two years at a 96-unit rental building, covering weekend and overnight shifts on a rotating schedule. Logged 150 to 200 packages a week through the building's package room, and processed visitor and contractor check-in against the resident approval list with no unescorted access incidents. Trained on the building's intercom and key fob access system.
Work Experience
04/2018 - 03/2020, Relief Doorman, The Slate on Fourth Avenue, Brooklyn, United States
- Covered weekend and overnight shifts on a rotating schedule at a 96-unit rental building.
- Logged 150 to 200 packages a week through the building's package room.
- Checked visitor and contractor access against the resident approval list, with no unescorted access incidents.
- Trained on the building's intercom and key fob access system.
09/2016 - 03/2018, Warehouse Associate, Part Time, Harborline Distribution, Brooklyn, United States
- Received and logged incoming freight, matching manifests to physical counts on a warehouse floor.
Education
09/2012 - 06/2016, High School Diploma, Franklin K. Lane High School, Brooklyn, United States
Skills
Visitor ID verification, 65
Package logging, 65
Intercom and key fob system operation, 60
Resident-approved access lists, 60
Languages
English, native
Spanish, fluent
Certificates
02/2019, CPR and First Aid, American Red Cross
Summary
A doorman resume is a one to two page document built on the building, not the smile at the door: units covered, packages logged a week, and the visitor, contractor and delivery procedures you actually ran. This guide gives you three adaptable versions, the honest answer on when a state security guard license applies, and current federal wage data for an occupation the Bureau of Labor Statistics does not profile by name.
Doorman resume examples by experience level
In short, a doorman resume is a one to two page document that proves you can run access control for an entire building, not just hold a door open for the people who live there.
However, this is different work from a hotel lobby, and a resume written like a hospitality resume undersells it. In practice, a residential doorman is the access control layer for everyone who is not a resident: couriers, movers, contractors, guests and the building's own staff, running that on a shift pattern that includes the overnight nobody wants to work. That is why the property manager reading your file wants to know the building you ran, not just the door you stood at.
Resume guide for a doorman resume
To start, this guide and the corresponding doorman resume example will cover:
- First, how to write a doorman resume, section by section
- Then, why the building profile, units and package volume belong on the page
- Also, three adaptable summaries: relief doorman, full-time doorman, lead doorman
- Finally, visitor, contractor and delivery access procedures worth naming
- The honest answer on when a state security guard license applies
How to write a doorman resume
Overall, use six sections: contact header, summary, building profile, doorman experience, skills, education and licensing. In general, one page for your first few years, two once you are supervising a front-of-building team.
In particular, the building profile sits high because it answers the property manager's first real question. For example, a 96-unit rental building and a 340-unit building with a package room and a resident app are different jobs at the same title, and the resume that names the difference gets read first.
| Section | What it is answering | Where it goes |
|---|---|---|
| Building profile | What scale, what systems, what shift pattern? | Directly under the summary |
| Doorman experience | What did you actually run, and for how long? | Reverse chronological, with numbers |
| Licensing | Does this post require a state guard license, and do you have it? | Near education, stated plainly |
| Skills | What access control and building systems do you know? | Its own block, grouped |
Name the building, not just the title
Doorman, concierge-doorman and porter mean different things at different buildings, and the title alone tells a property manager nothing about the job you actually did. What tells them something is the building: how many units, what borough or city, whether the post covers a package room, and whether the building runs a resident access app.
Write it the way you would write a property on a hospitality resume: "Doorman, 340-unit rental building, Brooklyn, NY, overnight and weekend rotation, package room and ButterflyMX intercom." A property manager prices that sentence in four seconds.
Run the finished file through the ATS resume checker before you apply. Larger management companies run applications through a system before a superintendent or property manager opens one.
Choosing the best resume format for a doorman resume
As a rule, use reverse chronological order, one page for your first few years, two once you are a lead doorman or front-of-building supervisor with a team and a license worth naming.
A functional format hides exactly what a property manager is checking for: continuity at one building, and whether you have covered the overnight shift, which is the hardest slot to staff and the one most resumes avoid naming.
Include your contact information
| ✅ Right | ❌ Wrong |
|---|---|
| Ruben Castellanos | Ruben Castellanos |
| Lead Doorman, 340-unit residential building | Friendly, reliable doorman |
| Full availability including overnight, active state security guard registration | Available anytime, great with people |
| (718) 555-0862, [email protected], Brooklyn, NY | (718) 555-0862, [email protected] |
Next, state your overnight availability in the header. It is the shift every building struggles to cover, and a candidate who names it moves to the top of the pile before the rest of the page is read.
Make use of a summary
Then write four lines: what you are, the building's scale and systems, your package and access control volume, and your licensing status if the post requires it.
Relief doorman with two years at a 96-unit rental building, covering weekend and overnight shifts on a rotating schedule. Logged 150 to 200 packages a week through the building's package room, and processed visitor and contractor check-in against the resident approval list with no unescorted access incidents. Trained on the building's intercom and key fob access system.
Full-time doorman at a 210-unit building, working a fixed 3pm to 11pm shift five days a week and covering overnight rotations as needed. Log an average of 480 packages a week through Notifii Track, and run visitor, contractor and delivery access against a resident-approved list with photo ID and certificate of insurance checks for every contractor. Zero unescorted access incidents across three years.
Lead doorman and front-of-building supervisor at a 340-unit residential building, scheduling a team of five doormen and two porters across three shifts including the overnight rotation. Oversee 900 to 1,100 packages a week through Notifii Track and the ButterflyMX video intercom, and hold an active state security guard registration since the building's front door post is written as a security position. Rebuilt the contractor sign-in procedure after a certificate of insurance gap, and the building has had zero unescorted access incidents in two years since.
Right vs wrong: the same doorman summary, twice
| ✅ Right | ❌ Wrong |
|---|---|
| Log an average of 480 packages a week through Notifii Track. | Handle a large volume of packages and deliveries. |
| Run visitor, contractor and delivery access against a resident-approved list, with photo ID and certificate of insurance checks. | Ensure the safety and security of the building at all times. |
| Zero unescorted access incidents across three years. | Excellent at maintaining a secure and welcoming environment. |
Specifically, the left column is a claim a property manager can check against the package log and the incident record. By contrast, the right column could describe any doorman anywhere, which is why it convinces nobody.
Outline your doorman experience
Then give building name, unit count, city, title and dates. Then three to five bullets, each naming a system, a volume and an outcome.
| Instead of | Use |
|---|---|
| Managed packages and deliveries | Logged an average of 480 packages a week through Notifii Track, zero misdelivery complaints across three years |
| Controlled building access | Ran visitor and contractor check-in against a resident-approved list, with photo ID and certificate of insurance checks for every contractor |
| Worked various shifts | Covered a fixed 3pm to 11pm shift five days a week, plus overnight rotations as needed |
| Kept the building safe | Zero unescorted access incidents across three years on the front door |
| Trained new staff | Trained three new doormen on the visitor log app and contractor sign-in procedure, all retained past ninety days |
Doorman, Prospect Heights Court, 210 units, Brooklyn, NY, March 2020 to June 2023
Worked a fixed 3pm to 11pm shift five days a week and covered overnight rotations as needed at a 210-unit building with a staffed package room.
Logged an average of 480 packages a week through Notifii Track, with zero misdelivery complaints across three years.
Ran visitor, contractor and delivery access against a resident-approved list, checking photo ID on every visitor and certificate of insurance on every contractor before granting building access.
Operated the building's intercom and key fob access system, and coordinated move-in and move-out elevator bookings averaging six a month.
Trained three new relief doormen on the visitor log app and contractor sign-in procedure; all three passed their ninety-day review.
Access control, package volume and the building you ran the front of
Indeed, this is the section that actually decides whether a property manager calls you back, and most doorman resumes skip straight past it to "friendly and reliable."
Name the building. Unit count, borough or city, and whether the building runs a staffed package room, a resident access app, and a doorman-covered lobby around the clock or only at peak hours. A 96-unit walk-up and a 340-unit building with a package room and a video intercom are different jobs, and naming the scale is what lets a property manager price your experience correctly.
Package volume is the single easiest number to give, and almost nobody gives it. Online shopping has made the package room one of the busiest parts of a building's operation, and a doorman who can say how many packages moved through their building in a typical week, and through what system, is describing a real operational load rather than a vague duty. Name the log system by product if the building used one, such as Notifii Track or a similar package management platform, and give the volume as a weekly average.
Doorman access control procedures to name
Access control is three separate procedures, and a resume should name all three. Visitor access: checking photo ID against a resident-approved list or a resident's app notification before granting entry. Contractor access: sign-in, and in most well-run buildings a certificate of insurance check before a contractor is allowed past the lobby. Delivery access: courier and moving company sign-in, and the rules around unattended package acceptance. Naming which of these you ran, and for how long without an incident, is the evidence a property manager is actually screening for.
Building systems matter by name, the same way a hotel system does on a front desk resume. Video intercom platforms such as ButterflyMX, key fob and card access systems, and the resident communication app the building uses to approve visitors. A doorman who already knows the building's system costs a shift of training instead of a week.
Shift pattern is not a footnote here, it is a qualification. Most buildings run three doorman shifts to cover 24 hours, and the overnight is the hardest to staff. State plainly which shifts you have covered, including the overnight, because that single line answers the scheduling question before it is asked.
Doorman licensing and security guard posts
The licensing question has an honest, two-part answer, and it depends on the building, not the job title. Most states require security guards to be licensed by the state in which they work, with basic qualifications typically including a minimum age, background checks and completed training (BLS Occupational Outlook Handbook, security guards profile, May 2025 wage data). A residential doorman post is not automatically a security guard post. Some building owners write the front door as building service work; others write it explicitly as a security position, in which case the state's guard licensing requirement applies and the doorman working it needs the license. That decision belongs to the building, not to the occupation, so state your situation exactly as it is: if your post is written as a security position, name the license you hold; if it is not, say so plainly rather than implying a credential the job never required.
Building: 340 units, Brooklyn, NY, staffed lobby 24 hours across three shifts, package room and ButterflyMX video intercom
Package volume: 900 to 1,100 packages a week logged through Notifii Track, zero misdelivery complaints in two years
Visitor access: photo ID checked against the resident-approved list or app notification for every visitor, no exceptions
Contractor access: sign-in with certificate of insurance verification for every contractor before lobby access is granted
Shift pattern: rotating coverage across 7am to 3pm, 3pm to 11pm and 11pm to 7am shifts, including regular overnight rotations
Licensing: front door post written as a security position; active state security guard registration held and renewed on schedule
Build a snapshot of your key skills
Generally, list ten to fourteen entries in three groups: access control, building operations, and systems.
Access control: Visitor ID verification, Contractor sign-in and certificate of insurance checks, Resident-approved access lists, Unescorted access prevention, Emergency and evacuation procedure
Building operations: Package logging and chain of custody, Move-in and move-out elevator scheduling, Intercom and key fob system operation, Shift handover reporting, Overnight coverage
Systems: Notifii Track package logging, ButterflyMX video intercom, key fob and card access systems, resident communication apps, basic building maintenance request logging
List your education, certifications and licensing
Education is usually short here. Licensing is where this occupation actually varies, and it is worth stating plainly rather than leaving blank.
State Security Guard Registration, active, renewed on schedule (held because the current post is written as a security position)
High school diploma, Franklin K. Lane High School, Brooklyn, NY, 2016
CPR and first aid, American Red Cross, 2025
Property training: Notifii Track package logging certification (internal, 2021), ButterflyMX video intercom operation (internal, 2023), fire safety and evacuation coordinator training (internal, refreshed 2025)
Also, if your current or most recent post was not written as a security position, replace the first line with a plain statement: "No state security guard license required or held; post classified as building service work."
Choose the right layout and design
Finally, use a single column, 10 to 12 point type, one page, no photograph. This matters because management companies increasingly run applications through a parsing system, and a two-column layout with icons is where that breaks.
Name the building's unit count and systems in the header or first block. Give a weekly package volume and the log system by name. Name all three access control procedures you ran: visitor, contractor and delivery. State your shift pattern plainly, overnight included. Say exactly whether your post requires a state security guard license and whether you hold one.
Do not write "large volume of packages" when a weekly number is available. Do not claim a security guard license a job never required, or omit one a job does require. Do not describe yourself as friendly and reliable with nothing checkable behind it. Do not name or describe an identifiable resident, however good the story is. Do not pad a one-page desk role to two before you are supervising a team.
Doorman job market and outlook
However, there is no Occupational Employment and Wage Statistics line item and no Occupational Outlook Handbook profile called doorman. Instead, the closest published occupations are security guards, where a doorman post is written as a security position, and the broader lobby-level service group the Handbook tracks as ushers, lobby attendants, and ticket takers.
| Measure, security guards | Value |
|---|---|
| Jobs, 2025 | 1,294,300 |
| Projected change, 2025-35 | 1% (slower than average), +11,200 |
| Projected annual openings | About 157,200 |
| Typical entry-level education | High school diploma or equivalent |
| Median annual wage, May 2025 | $38,020 ($18.29 per hour) |
Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025-35 projections and May 2025 wage data.
| Occupation | Employment, May 2025 | Median annual wage, May 2025 |
|---|---|---|
| Ushers, lobby attendants, and ticket takers | 121,770 | $33,080 |
| Security guards | 1,294,300 | $38,020 |
Source: ushers, lobby attendants, and ticket takers from BLS Occupational Employment and Wage Statistics, national occupational employment and wage estimates, May 2025; security guards from BLS Occupational Outlook Handbook, May 2025 wage data.
A huge, nearly flat occupation, and most of it sits outside residential buildings
Security guards are a huge, nearly flat occupation: the Bureau of Labor Statistics counted 1,294,300 jobs in 2025, projects growth of just 1 percent through 2035, and still expects about 157,200 openings a year, almost all of them replacing people who leave the occupation (BLS Occupational Outlook Handbook, 2025-35 projections).
Most of that occupation sits inside a specific industry: 58 percent of security guards work in investigation, guard, and armored car services, the kind of contracted firm a state licensing board is usually built around, against just 4 percent in accommodation and food services and none broken out for residential real estate at all (BLS Occupational Outlook Handbook, May 2025).
That gap is exactly why the licensing answer on this page has two parts instead of one. A doorman post sits outside the industry the licensing regime was built for unless a building's owner chooses to write the post as security work. Both choices are common, so state plainly which one your building made.
What salary you can expect as a doorman
Therefore, with no published wage figure for the occupation by name, treat the two bracketing occupations above as the honest range. Ushers, lobby attendants and ticket takers, the closest published lobby-level service role, had a median annual wage of $33,080 as of May 2025, while security guards, the occupation a doorman post is priced against once it is written as a security position, had a median of $38,020, or $18.29 an hour (BLS, May 2025).
Building size, city and whether the post is unionised move pay inside and above that band more than anything else. Large buildings in major cities frequently negotiate doorman pay on a schedule set through a collective bargaining agreement rather than an open-market wage, which is worth researching for the specific city and building type you are applying to rather than assuming either bracketing figure applies directly.
Even so, what a resume can move is the same evidence this page has asked you to document: overnight availability, a clean access control record, and, where the post requires it, an active state security guard registration. Buildings that write the post as security typically pay above the ushers and lobby attendants figure precisely because the license and the liability that comes with it are real costs to the building.
Key takeaways for a doorman resume
- First, name the building: unit count, systems and shift pattern, in the header or first block.
- Give a weekly package volume and the log system by name.
- Also name all three access control procedures: visitor, contractor and delivery.
- In addition, state your shift pattern plainly, overnight included; it is the hardest slot to staff.
- Answer the licensing question exactly: whether your post requires a state guard license, and whether you hold one.
- Finally, keep your access control record checkable: incidents, or the lack of them, over a stated period.
- Keep it one page until you are supervising a front-of-building team.
Build your doorman resume in 15 minutes with our AI resume builder.
Related hospitality and catering resume examples
- Hotel front desk employee resume
- Hotel management resume
- Concierge resume
- Hostess resume
- Restaurant manager resume
- Food services manager resume
- Busser resume
- Waiter resume
- Server resume
- Dishwasher resume
- Caterer resume
- Hospitality and catering resume
Pair it with a matching doorman cover letter.
Doorman resume questions, answered
How long should a doorman resume be?
One page for your first few years. Two pages once you are a lead doorman or front-of-building supervisor scheduling a team, since that role carries real management content worth the extra room.
Do I need a security guard license to work as a doorman?
It depends on the building, not the job title. Most states require security guards to be licensed, but a residential doorman post is only classified as security work if the building's owner chooses to write it that way. Some buildings do, some do not. State your actual situation on the resume rather than assuming either answer.
What do I put on a doorman resume with no building experience?
Any role where you controlled access, logged volume and worked a fixed shift counts: retail loss prevention, warehouse receiving, event access control, or a corporate reception desk that logged visitors and deliveries. Write the volume and the procedure the same way this page describes, and name your shift availability plainly.
How do I show package volume if my building did not track it formally?
Estimate it honestly from what you know: an average day's count multiplied by the days you worked, stated as an estimate rather than a precise figure. "Roughly 400 packages a week, based on daily counts" is more credible than a number that implies a system tracked it when none did.
Why doesn't this page give a doorman-specific BLS salary figure?
Because none exists. There is no Occupational Employment and Wage Statistics line item and no Occupational Outlook Handbook profile for doorman as an occupation. This page brackets the pay using the two published occupations closest to the work: ushers, lobby attendants, and ticket takers, and security guards where the post is written as a security position.
Does doorman work lead anywhere?
Yes, in two directions. Toward building operations and property management, where package systems, access control and vendor coordination are the same skills at a larger scale, or toward security work proper, where an existing state guard registration and a clean incident record are a genuine head start.