Maintenance Technician I Yesenia Cardoso-Lim
Maintenance Technician I
[email protected] | (480) 555-0118 | Mesa, United States
Profile
Maintenance technician with two years on a 412-unit garden apartment community in Mesa, holding EPA Section 608 Type I and Type II and a Certified Pool Operator card. Close roughly 34 work orders a week in Entrata at a 79 percent first-time fix rate, and carry one week in four on the after-hours rotation. Completed 68 make-ready turns last year on a 5-day standard, averaging 4.1 days.
Work Experience
07/2024 - Present, Maintenance Technician I, Saguaro Crossing Apartments, Mesa, United States
- Cover general repair across 412 garden apartment units, working work orders in Entrata against a 24-hour response standard.
- Close roughly 34 work orders a week at a 79 percent first-time fix rate and a 6.2 percent callback rate.
- Service split systems and 14 package rooftop units under EPA Section 608 Type I and Type II, including filter and belt PM routes, coil cleaning and thermostat diagnosis.
- Completed 68 make-ready turns in the last year on a 5-day standard, averaging 4.1 days across paint, appliance, flooring and punch.
- Carry one week in four on the after-hours rotation, averaging 4 emergency calls a week on floods, lockouts and no-cool.
- Hold the Certified Pool Operator card for two pools and a spa, logging chemistry twice daily.
03/2023 - 07/2024, Groundskeeper and Porter, Saguaro Crossing Apartments, Mesa, United States
- Grounds, trash-out, common area cleaning and irrigation controller checks across 412 units.
- Assisted on make-ready turns and shadowed HVAC PM routes while completing an HVAC associate degree.
Education
08/2022 - 05/2024, Associate of Applied Science, HVAC and Refrigeration Technology, Mesa Community College, Mesa, United States
Refrigeration cycle, electrical controls, load calculation, recovery and charging. EPA Section 608 Type I and Type II earned during the program.
Skills
Split system and rooftop unit service, 70
Preventive maintenance routes, 75
Drain clearing and fixture replacement, 70
Appliance diagnosis and repair, 65
Make-ready turns, 75
Entrata work order management, 80
Pool and spa chemistry, 80
Languages
English, native
Spanish, native
Certificates
03/2024, EPA Section 608 Type I and Type II, EPA-approved certifying organization
Small appliances, and high-pressure and very high-pressure appliances. Certification does not expire.
09/2024, Certified Pool Operator, Pool and Hot Tub Alliance
Summary
A maintenance technician resume is a one to two page document reporting what a work order system already knows about you: volume closed, first-time fix rate, mean time to repair and callbacks. This guide gives you three adaptable versions, the EPA Section 608 rules that gate the job, and current Bureau of Labor Statistics pay and outlook data.
Maintenance Technician resume examples by experience level
A maintenance technician resume is a one to two page document that reports the numbers a work order system already holds about you.
That is the whole difference between this occupation and the trades next to it. A plumber is hired on a license. A handyman is hired on reviews. A maintenance technician is hired on a record that a computerized maintenance management system generated automatically, week after week, for every year you have worked, and most candidates never think to go and look at it before they write their resume.
Resume guide for a maintenance technician resume
This guide and the corresponding maintenance technician resume example will cover:
- How to write a maintenance technician resume, section by section
- The five work order metrics worth pulling out of your CMMS before you apply
- Why the EPA Section 608 certification is a real gate rather than a nice extra
- Three adaptable summaries: technician I, technician, and lead
- What the job market looks like and what you can expect to earn
How to write a maintenance technician resume
Six sections: contact header, summary, certifications, experience with work order metrics, technical skills by trade, and education. One page for the first five years, two once you are leading a team or running a site.
Certifications go above experience, not below it. EPA Section 608 is a legal requirement for refrigerant work, not a preference, and a recruiter filling an HVAC-capable technician post is filtering for it before anything else.
| Section | What it is answering | Where it goes |
|---|---|---|
| Certifications | Can this person legally touch refrigerant, and at what pressure class? | Directly under the summary |
| Work order metrics | What does the CMMS say about their throughput and quality? | Inside experience, one metric per bullet |
| Site and asset scope | How many units, how much square footage, how many assets? | First line of each role |
| On-call history | Will they answer the phone at 2am, and have they? | Stated explicitly, with the rotation |
Pull your own numbers out of the CMMS before you write anything
Every maintenance technician who has worked on a managed site has a performance record sitting in Yardi, Entrata, RealPage, Maximo, Fiix, UpKeep, Limble or whatever the employer runs. Most people leave it there.
Ask for, or export, the five numbers that describe you: work orders closed per week, first-time fix rate, mean time to repair, the split between preventive and reactive work, and your callback or reopen rate. Take a twelve-month window rather than a good month.
If your current employer will not release it, reconstruct honestly from what you can see. "Roughly 38 work orders a week across 412 units" with the period attached is defensible. A precise-looking number you cannot support is not, and a maintenance supervisor interviewing you will ask how it was measured.
Run the finished file through the free Rezoom ATS resume checker before you submit. Property management groups, hotel chains and manufacturers all parse applications into a system before a human opens one.
Choosing the best resume format for a maintenance technician resume
Reverse chronological, one to two pages, with certifications pulled up near the top.
Continuity matters more here than in most trades. Sites take a year to learn: where the shutoffs are, which units flood, which rooftop unit is on its last season. A technician who stayed three years and improved the numbers is worth more than one who saw five buildings for eight months each, and a chronological format is what shows it. Avoid the skills-only format, which lists HVAC, plumbing, electrical, carpentry and appliance with no site, no volume and no dates, and reads as someone describing a job description rather than a job.
Include your contact information
| ✅ Right | ❌ Wrong |
|---|---|
| Yesenia Cardoso-Lim | Yesenia Cardoso-Lim |
| Maintenance Technician, Multifamily and Commercial | Maintenance professional with a strong work ethic |
| EPA Section 608 Universal. CPO. CAMT. AZ driver, clean MVR. | EPA certified, various certifications |
| (480) 555-0118, [email protected], Mesa, AZ | (480) 555-0118, [email protected] |
Put the 608 type on the page, not just the fact of it. Universal, Type I, Type II and Type III are different scopes, and a hiring manager with a chiller knows which one they need. The driving record line matters too, because most of these roles involve a company vehicle and a failed motor vehicle check kills an offer late.
Make use of a summary
Four lines: years and setting, your certification scope, one volume number and one quality number.
Maintenance technician with two years on a 412-unit garden apartment community in Mesa, holding EPA Section 608 Type I and Type II and a Certified Pool Operator card. Close roughly 34 work orders a week in Entrata at a 79 percent first-time fix rate, and carry one week in four on the after-hours rotation. Completed 68 make-ready turns last year on a 5-day standard, averaging 4.1 days.
Maintenance technician with eight years across multifamily and limited-service hospitality, currently responsible for 620 units and 41 rooftop units on a two-property assignment. EPA Section 608 Universal and NAAEI Certificate for Apartment Maintenance Technicians. Closed 41 work orders a week in 2025 at an 88 percent first-time fix rate and a 3.1 percent callback rate, with mean time to repair at 14 hours against a 24-hour standard. Took preventive work from 22 percent to 47 percent of labor hours over three years.
Lead maintenance technician running a three-person team across a 1,040-unit portfolio and a 96,000 square foot commercial building. EPA Section 608 Universal, CPO and CAMT, with an Arizona Registrar of Contractors qualifying party exam passed in 2024. Hold portfolio first-time fix at 91 percent and callbacks at 2.4 percent while cutting reactive work orders 31 percent through a rebuilt preventive schedule covering 1,880 assets. Own the on-call rotation, the parts inventory and vendor scheduling.
Right vs wrong: the same maintenance technician summary, twice
| ✅ Right | ❌ Wrong |
|---|---|
| Maintenance technician with eight years across multifamily and limited-service hospitality, currently responsible for 620 units and 41 rooftop units. | Experienced maintenance technician skilled in HVAC, plumbing, electrical and general repairs. |
| EPA Section 608 Universal and NAAEI CAMT. | EPA certified and trained in multiple areas. |
| Closed 41 work orders a week in 2025 at an 88 percent first-time fix rate and a 3.1 percent callback rate. | Completes work orders efficiently and to a high standard. |
| Took preventive work from 22 percent to 47 percent of labor hours over three years. | Performs preventive maintenance to keep the property running smoothly. |
The right column can be compared against the reader's own numbers, which is exactly what a maintenance supervisor will do. The left column describes the job rather than the person doing it.
Outline your experience
Property or site, unit count or square footage, dates, and the CMMS by name. Then bullets, each carrying one metric.
| Instead of | Use |
|---|---|
| Completed work orders in a timely manner | Closed 41 work orders a week across 620 units in Entrata at a mean time to repair of 14 hours against a 24-hour standard |
| Performed HVAC repairs | Service and repair 41 package rooftop units and 620 split systems under EPA Section 608 Universal, including recovery, evacuation, charging and leak repair |
| Responsible for preventive maintenance | Rebuilt PM schedules for 1,880 assets; preventive work went from 22 percent to 47 percent of labor hours and reactive work orders fell 31 percent |
| Handled after-hours emergencies | Carry one week in three on call, averaging 6 after-hours calls a week with a 45-minute response standard on floods, lockouts and no-heat |
| Prepared apartments for new residents | Turned 68 units on a 5-day make-ready standard at an average of 4.1 days, including paint, appliance, flooring and punch |
| Worked well with residents | Resident satisfaction on closed work orders averaged 4.7 of 5 across 1,900 surveyed tickets |
Maintenance Technician, Saguaro Crossing Apartments and Palo Verde Suites, Mesa, AZ, June 2021 to Present
Cover 620 apartment units and a 112-key limited-service hotel across two properties, working in Entrata and a shared parts inventory, with 41 package rooftop units and a 1,880-asset PM register.
Closed 41 work orders a week in 2025 at an 88 percent first-time fix rate, a 3.1 percent callback rate and a mean time to repair of 14 hours against a 24-hour standard.
Rebuilt the preventive maintenance schedule across 1,880 assets; preventive work moved from 22 percent to 47 percent of labor hours and reactive work orders fell 31 percent over three years.
Perform all refrigerant work in-house under EPA Section 608 Universal, including recovery, evacuation, charging and leak repair, which removed roughly $31,000 a year of HVAC vendor spend.
Carry one week in three on the after-hours rotation, averaging 6 emergency calls a week with a 45-minute response standard.
Turned 68 units on a 5-day make-ready standard at an average of 4.1 days, and trained two technician I hires on the turn checklist.
Report the work order system, not the task list
This is the section that separates a maintenance technician resume from every other maintenance resume, and it is the reason this page exists separately from the handyman and maintenance worker guides.
You work inside a system that measures you continuously, and nobody else in this category does. A handyman is measured by whether the client calls back. A maintenance worker is measured by whether the work got done. You are measured by five numbers a piece of software calculates whether you look at them or not.
| Metric | What it means | How to write it |
|---|---|---|
| Work orders closed | Throughput, normalized by unit count or square footage | "41 a week across 620 units" rather than "over 2,000 a year" |
| First-time fix rate | The share resolved on the first visit with no return | "88 percent first-time fix" with the twelve-month window named |
| Mean time to repair | Elapsed time from open to close | Always against the site standard: "14 hours against a 24-hour standard" |
| Preventive to reactive ratio | The share of labor hours that were planned | Give a before and an after: "22 percent to 47 percent over three years" |
| Callback or reopen rate | Quality. The one number that cannot be gamed by working faster | "3.1 percent callbacks across 1,900 tickets" |
Two of those five deserve more care than the rest.
First-time fix rate is the one that gets you hired, because it shows competence and preparation at once. A high rate means you diagnosed correctly and had the part on the truck, so a supervisor reading it knows whether you solve a problem or open a ticket, order a part and come back Thursday.
Callback rate is the one that gets you promoted. Throughput can be inflated by closing tickets that were not really finished, and every maintenance supervisor knows it. High volume alongside a low callback rate is the combination that reads as real, and volunteering the callback number tells the reader you are not hiding behind the volume one.
Name the CMMS by product, because the reader is estimating how long you will take to become useful. Yardi, Entrata, RealPage and AppFolio in residential property management; Maximo, Fiix, Limble, UpKeep, eMaint and MaintainX in commercial and industrial; HotSOS and Quore in hospitality. If you have used two, say both.
Section 608 is a legal gate, and the type is the detail
Under 40 CFR Part 82 Subpart F, technicians must be certified to perform activities including "attaching and detaching hoses and gauges to and from an appliance to measure pressure" and "adding refrigerant to or removing refrigerant from an appliance" (U.S. Environmental Protection Agency, Section 608 technician certification requirements, accessed September 2026). Apprentices are exempt only while "closely and continually supervised by a certified technician".
There are four credentials and they are not interchangeable. Type I covers small appliances. Type II covers high-pressure and very high-pressure appliances. Type III covers low-pressure appliances. Universal covers all of them, and the core test must be proctored rather than open-book to qualify for it (EPA, accessed September 2026). The certification does not expire.
This matters because of what sits on the roof. Appliances with a full charge of 50 or more pounds fall under the leak repair rules, with repair triggered at a 30 percent annual leak rate for industrial process refrigeration, 20 percent for commercial refrigeration and 10 percent for comfort cooling and all other appliances (EPA, stationary refrigeration leak repair requirements, accessed September 2026). A property with equipment in that class needs someone who can legally work on it, and "EPA certified" without a type does not answer the question.
Build a snapshot of your key skills
Twelve to sixteen entries in four groups: HVAC and refrigeration, plumbing and electrical, appliance and building, and systems.
HVAC and refrigeration: Package rooftop units, split systems, recovery and evacuation, charging by superheat and subcooling, leak detection and repair, condenser and coil cleaning, thermostat and control board diagnosis, filter and belt PM routes
Plumbing and electrical: Drain clearing and cabling, fixture and valve replacement, water heater diagnosis and replacement, supply line and shutoff repair, breaker and receptacle replacement, GFCI and AFCI troubleshooting, lighting and ballast replacement
Appliance and building: Refrigerator, range, dishwasher, washer and dryer diagnosis and repair, drywall and paint, door and lock hardware, flooring repair, pool and spa chemistry, irrigation controllers
Systems and process: Entrata, Yardi, MaintainX, preventive maintenance scheduling, parts inventory and reorder points, make-ready turn boards, vendor scheduling, after-hours dispatch
List your education and certifications
Certifications carry this section. Lead with EPA Section 608 and its type, then trade or industry credentials, then schooling.
| Credential | Issuer | What it signals |
|---|---|---|
| EPA Section 608, Type I, II, III or Universal | EPA-approved certifying organization | You can legally handle refrigerant, at the pressure class named |
| CAMT, Certificate for Apartment Maintenance Technicians | National Apartment Association Education Institute | Residential property maintenance to an accredited standard |
| Certified Pool Operator or Aquatic Facility Operator | Pool and Hot Tub Alliance or NSPF | You can carry the pool, which many communities require of someone on site |
| OSHA 10 or 30-Hour General Industry | OSHA Outreach Training Program | Baseline safety literacy for an industrial or commercial site |
| Trade license, electrical or plumbing, or an apprenticeship | State board or joint apprenticeship committee | You can do the work the site currently sends to a vendor |
EPA Section 608 Universal Certification, issued 2019. Certification does not expire.
Certificate for Apartment Maintenance Technicians, National Apartment Association Education Institute, 2022
Certified Pool Operator, Pool and Hot Tub Alliance, 2021, renewed 2026
OSHA 10-Hour General Industry, 2023
Associate of Applied Science, HVAC and Refrigeration Technology, Mesa Community College, Mesa, AZ, 2019
Arizona driver license, clean motor vehicle record, own hand tools and a full gauge and recovery set
The CAMT line is worth a note. It is issued by the National Apartment Association Education Institute, accredited by the ANSI National Accreditation Board, and requires at least twelve months of apartment or rental housing maintenance experience, with a provisional version for those who do not yet have it (National Apartment Association, accessed September 2026). It is the clearest residential credential in this occupation.
Choose the right layout and design
Single column, 11 point type, no photograph, no equipment icons. Put certifications high and keep metrics inside the experience bullets rather than in a separate box, because a metrics box reads as a claim while a metric attached to a job reads as a record.
Give the 608 type, not just "EPA certified". Name the CMMS by product. Attach a metric to every experience bullet and normalize volume by units or square footage. State your on-call rotation as a fraction, such as one week in three. Give a before and an after on the preventive ratio. Volunteer the callback rate.
Do not list trades with no depth attached. Do not claim a first-time fix rate you cannot explain the measurement of. Do not hide the on-call history, since it is a selling point rather than a burden. Do not describe make-ready turns without the standard and the average. Do not use a two-column template for a property management portal.
Maintenance technician job market and outlook
Large, steady and replacement-driven, with the pay gap between industries wider than the gap between skill levels.
| Measure | Value |
|---|---|
| Maintenance and repair workers, general, employment 2025 | 1,621,800 |
| Projected change, 2025-35 | +4% (+68,600) |
| Projected annual openings | ~148,700 |
| Typical entry-level education | High school diploma or equivalent |
| Typical on-the-job training | Moderate-term |
| Median annual wage, May 2025 | $49,590 |
Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, general maintenance and repair workers, May 2025 wage data and 2025-35 projections.
Where the work sits, and what it pays:
| Industry | Share of employment | Median annual wage (May 2025) |
|---|---|---|
| Real estate and rental and leasing | 20% | $48,360 |
| Manufacturing | 13% | $61,500 |
| Government | 12% | $51,160 |
| Educational services | 8% | $50,270 |
| Accommodation and food services | 8% | $39,590 |
Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, general maintenance and repair workers, May 2025.
The distance between manufacturing at $61,500 and accommodation and food services at $39,590 is nearly $22,000 for what is, on paper, the same occupation. The resume is what moves you across it. Industrial sites pay for downtime avoidance and for people who can work on production equipment, so machine repair, lockout and tagout discipline and documented PM execution belong on your page if you have them.
What salary you can expect as a maintenance technician
The median annual wage for general maintenance and repair workers was $49,590 as of May 2025, with the lowest 10 percent under $35,350 and the highest 10 percent over $77,180 (BLS Occupational Outlook Handbook, May 2025).
Three things reliably move you up that range, and all three are documentable.
The first is refrigerant scope. Heating, air conditioning and refrigeration mechanics and installers had a median of $61,010 as of May 2025, with employment projected to grow 11 percent from 2025 to 2035 and about 40,600 openings a year (BLS Occupational Outlook Handbook, May 2025). That is roughly $11,400 above the general maintenance median, and the credential that separates them is the one already on your resume.
The second is the on-call premium, paid as a stipend, a differential or overtime depending on the employer. It is the part of this job most often left off a resume, on the assumption that mentioning it sounds like a complaint. It is not one. A technician who has carried one week in three for three years is proving reliability under conditions most candidates have never tested.
The third is the ladder. Lead technician, then maintenance supervisor, then facilities management is the standard path, and facilities managers had a median annual wage of $106,660 as of May 2025 (BLS Occupational Outlook Handbook, May 2025). What separates a technician resume from a supervisor resume is not more repairs. It is evidence of owning something: the PM schedule, the parts inventory, the on-call roster, the vendor list or a junior technician's training.
Key takeaways for a maintenance technician resume
- Pull your CMMS numbers before you write, and use a twelve-month window.
- Give the EPA Section 608 type, not just the fact of certification.
- Attach one metric to every experience bullet, normalized by units or square footage.
- Volunteer the callback rate; it is the number that reads as honest.
- Show the preventive to reactive shift with a before and an after.
- State the on-call rotation as a fraction, because reliability is the product.
- Name what you own, not just what you fix, if you want the lead or supervisor job.
Build your maintenance technician resume in 15 minutes.
How this differs from the two neighboring maintenance resumes
Three roles in this category overlap on tools and separate completely on how they are hired.
A maintenance technician is in-house, skilled across trades and measured by a work order system, with EPA Section 608 as the usual technical gate. A handyman sells breadth to clients rather than to an employer, is usually self-employed, and is capped by state licensing thresholds rather than by a certification. A maintenance worker is the general building and grounds role most technicians started in, hired on reliability and safety training rather than on metrics. Coming from the handyman side, build the certification and the metrics record; coming from the maintenance worker side, build the 608 and appliance depth.
Related maintenance and repair resume examples
- Maintenance worker resume
- Handyman resume
- HVAC technician resume
- Electrician resume
- Plumber resume
- Facilities manager resume
- Mechanic resume
- Carpenter resume
- Custodian resume
- Painter resume
- Housekeeping resume
- Maintenance and repair resume
Pair it with a matching maintenance technician cover letter.
Maintenance technician resume questions, answered
How long should a maintenance technician resume be?
One page for the first five years. Two once you are leading a team, covering a portfolio, or have a metrics history long enough to show trends rather than single years. Do not stretch to two pages with a trade list.
Do I need EPA 608 certification to be a maintenance technician?
For any role that touches refrigerant, yes. Certification is required under 40 CFR Part 82 Subpart F to attach or detach hoses and gauges to measure pressure and to add or remove refrigerant, with an exemption only for apprentices under close and continual supervision by a certified technician (EPA, accessed September 2026). Many general maintenance posts do not require it, but they pay less, and the certification does not expire once earned.
Which Section 608 type should I get?
Universal, if you can. Type I covers small appliances, Type II high-pressure and very high-pressure appliances, Type III low-pressure appliances, and Universal all three. Universal requires the core test to be proctored rather than taken open-book (EPA, accessed September 2026). Most multifamily and commercial work sits in Type II, but Universal removes the question entirely and costs little more to sit.
What metrics should a maintenance technician put on a resume?
Work orders closed per week normalized by unit count or square footage, first-time fix rate, mean time to repair against the site standard, the preventive to reactive labor split with a before and after, and the callback or reopen rate. Add make-ready turn time against the standard if you are in residential property management, and after-hours call volume if you carry a rotation.
How do I move from maintenance technician to supervisor?
Own something and document it. Supervisors are hired on the PM schedule, the parts inventory and budget, the on-call roster, vendor management and training. A resume full of repairs describes a good technician; one that says "rebuilt the PM register for 1,880 assets and trained two technician I hires" describes someone already doing part of the supervisor job.
Should I put the on-call rotation on my resume?
Yes, as a fraction and with the call volume. One week in three at six calls a week is a substantive commitment and a large share of candidates will not take it. Employers who run a rotation are screening for people who have already lived with one, and staying quiet about it makes you look like someone who has not.